Liberty Mutual Car Insurance Reviews


Liberty mutual was founded in 1912, signing its first auto policy in 1914 in Springfield, Massachusetts. Liberty Mutual operates in 47 states in the US, and good news for world travelers—they also have a presence in several foreign countries as well, including China, Chile, Turkey, Vietnam, and Dubai.

Best Features of Liberty Mutual

Liberty Mutual is a widely recognized brand, and that in itself has value. The company earned its brand recognition through years of consistently good service and reasonable prices, and the fact that it has managed to expand into such a broad service area both at home and abroad is evidence that they’re doing something right.

The company is well known for its friendly and respectful agents; and they excel in offering the widest range of services to address everything from a cracked windshield, to major damage. Some of the best features offered by Liberty Mutual include its discounts and savings for multiple policies, and their “Total Liberty Care” facilities, which offers expedited services and leaves you feeling secure and taken care of when you’re in need. Those who have “Total Liberty Care” programs can obtain car repairs at repair facilities approved by the insurer, without having to make an upfront payment—a superb benefit that can be invaluable if you have an unexpected problem and are temporarily short on cash. The company is very responsive, and getting a rental car if you need one is never a problem.

Another plus is their 12-month policies, which give you the security of a stable premium for an entire year with no fluctuations.

What the Experts Say

Liberty Mutual was rated “A” by AM Best which is a company that rates Auto Insurances and has for the last 100 years. JD Power also has good things to say about Liberty Mutual, ranking them three out of five for overall satisfaction, and four out of five on price. Reviewers give Liberty Mutual good marks on price all across the board, but in addition to that, they also receive consistently good ratings for customer service.

The company has received several awards, including the Better Business Bureau’s “Local Torch Award for Excellence”, and the National Safety Council’s Green Cross for Safety medal. The company has been praised by the Secretary of Defense for its support to soldiers in the National Guard and Reserve. And finally, Equal Opportunity magazine says Liberty Mutual is one of the top 50 employers. It’s not only a great company from which to buy car insurance, it’s also a great company to work for!

Benefits and Discounts

Liberty Mutual Auto Insurance has several discounts for its policy holders including but not limited to a Passive Restraint Discount, which gives discounts for those who have automatic seat belts, and one or more airbags. Liberty Mutual also extends discounts for anti-lock brakes, anti-theft devices, and for “Sunday drivers” who want a bargain, they also offer low mileage discounts for those who drive less than 7500 miles per year.

Additional discounts are available for good students with a 3.0 GPA or better, along with discounts for multiple automobiles, and discounts for those who also have their homeowners or life insurance policies from the same carrier. Safe driver discounts are available or those who have a record of there years without accidents prior to signing up, and they offer the excellent price benefit of a guarantee that premiums won’t go up in the event of an accident, even if the accident was your fault, for the first five years of coverage.

The Bottom Line

The bottom line is that Liberty Mutual Auto insurance has almost 100 years of excellence providing customer care, protection, and products you can trust. Their excellent list of benefits provides you with a wide array of coverage both on the road and off. Liberty Mutual Auto insurance also has flexible schedules to meet your needs.

If you are interested in signing up for Liberty Mutual auto insurance or want to know what insurance coverage you can get, please fill in your zip code on this website and we will help you locate a local auto insurance agent that can assist you in finding a policy that will fit your needs.

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